Good Business Writing Flows Naturally Like Spoken Language

Multiple Choice

Good business writing flows naturally like spoken language. To strike the right tone for any message it is important that an individual:

A) avoids contractions such as "I'll" or "don't" as they are informal.
B) uses the active voice to facilitate concise communication.
C) avoids using common words to explain a situation.
D) uses technical jargon to convey superior knowledge.