Total Quality Management and Six Sigma Both Share Some Characteristics

Multiple Choice

Total quality management and Six Sigma both share some characteristics, such as the fact that they:

A) focus more on the correction of errors rather than the prevention of errors.
B) have a single unifying measure of reducing defects to no more than 3.4 per million opportunities.
C) emphasize an organization-wide focus on quality.
D) have a short-term focus on quality improvement.