Responding to Problematic Content on Social Networking Sites Is Best

Multiple Choice

Responding to problematic content on social networking sites is best reserved for when ________.

A) the problematic content is truthful and legitimate
B) the problematic content is obscene and contributed by crackpots
C) the problematic content represents reasonable criticism of the organization's products or services
D) the problematic content has caused the organization to do something positive as a result