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  3. Study Set
    Internet Marketing Integrating Online and Offline Strategies
  4. Exam
    Exam 13: Customer Service and Support in Web Space
  5. Question
    Which of the Following Is Not a Way That Consumers
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Which of the Following Is Not a Way That Consumers

Question 4

Question 4

Multiple Choice

Which of the following is not a way that consumers expect to access a firm for customer service and support issues?


A) Contacting a telephone call center
B) Contacting the business by e-mail
C) Reading the product manual

Correct Answer:

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