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    Internet Marketing Integrating Online and Offline Strategies
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    Exam 4: The Direct Response and Database Foundations of Internet Marketing
  5. Question
    The "Best Customer Model: Called RFM
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The "Best Customer Model: Called RFM

Question 34

Question 34

Multiple Choice

The "best customer model: called RFM:


A) helps marketers determine what kinds of new customers to acquire.
B) is a multiplicative model composed of recency, frequency and monetary value.
C) both of the above.

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