A Company Is About to Embark Upon a Large Organizational

Multiple Choice

A company is about to embark upon a large organizational change initiative that involves restructuring its service offerings. A senior business analyst (BA) is assigned the work of establishing performance measures for the business analysis work to be performed by the BA team. Which of the following performance measures is appropriate to assess the value delivered by the work products against the cost, time, and resource investments expended to create them?

A) Effectiveness
B) Significance
C) Strategic
D) Knowledge