A Business Analyst (BA) Is Facilitating a Meeting Between Process

Multiple Choice

A business analyst (BA) is facilitating a meeting between process owners to capture the business rules for a workflow solution. One of the attendees expresses a strong opinion that the solution will not deliver the expected value. How will the BA ensure the process owner remains engaged and will support the change?

A) Update the requirements
B) Record the feedback and continue
C) Review the future state
D) Change the governance approach