A Business Analyst (BA) Has Been Asked to Develop a Plan

Multiple Choice

A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

A) Surveys or Questionnaires for the current initiative
B) Functional Decomposition for the current initiative
C) Lessons learned from previous initiatives
D) Process modelling from previous initiatives