The Customer-Driven Approach Operates Under the Business Model Where All

Multiple Choice

The customer-driven approach operates under the business model where all efforts are geared toward developing and retaining the customer base. This approach promotes the ability to react and adapt to customer needs and to provide services in an efficient and effective manner:

A) autocratic, react and adapt
B) customer-driven, act and adapt
C) bureaucratic, react and adapt
D) customer-driven, react and adapt