New Credit Policies Have Been Implemented in an Automated Order-Entry

Multiple Choice

New credit policies have been implemented in an automated order-entry system to improve the collection of receivables. Sales management has compiled several examples that show decreased sales and delayed order entry, and contends that these examples are a direct result of the new credit-policy constraints. Sales management's data and information provide:

A) Feedback control data.
B) Irrelevant and argumentative information.
C) Evidence that the new credit policies do not meet the stated corporate objective to improve collections.
D) A statistically valid conclusion about the impact of the new credit policies on customer goodwill.