Solved

Which of the Following Data Sources Would Provide the Least

Question 68

Multiple Choice

Which of the following data sources would provide the least valid data for an audit of a retail store's customer service?


A) A graph that compares staffing levels for selected times with store traffic (number of customers) over the same time period.
B) A random survey of customer satisfaction given to customers as they leave the store.
C) Interviews of randomly selected service personnel regarding the quality of service that they provide.
D) A graph of customer service training across stores, comparing training with overall levels of service satisfaction.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions