An Organization Facing Rapid Growth Decides to Employ a Third

Multiple Choice

An organization facing rapid growth decides to employ a third party service provider to manage its customer relationship management function. Which of the following is true regarding the supporting application software used by that provider compared to an in-house developed system? 1. Updating documentation is always a priority. 2. System availability is usually more reliable. 3. Data security risks are lower. 4. Overall system costs are lower.

A) 1 and 2 only
B) 1 and 3 only
C) 2 and 4 only
D) 3 and 4 only