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What Provides Built-In Real-Time and Historical Reporting Capabilities for the Call

Question 32

Multiple Choice

What provides built-in real-time and historical reporting capabilities for the call center, including reports for Splits/Skills, Agents, Vector Directory Numbers (VDNs) and Trunk Groups?


A) Automatic Number Identification (ANI)
B) Basic Call Management System (BCMS)
C) VuStats
D) Service Level Maximizer (SLM)

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