The Error Message Displayed Is: "You Cannot Play This Interaction

Multiple Choice

The error message displayed is: "You cannot play this interaction as the audio could not be loaded either because of unsupported file format or server/network failure." Which action ins not valid troubleshooting step to help resolve the error?

A) Check if the user has permission to play the Interaction.
B) Check if the file is available in the storage location.
C) Check if the Media Manager service is running.
D) Check if the browser supports HTML5.