Multiple Choice
What is an objective of event management?
A) To maintain user satisfaction with the quality of IT services
B) To detect changes of state that have significance for management of an IT service
C) To provide a channel for users to receive standard services that they are expecting
D) To minimize the impact of incidents due to service failures that cannot be prevented
Correct Answer:
Verified
Correct Answer:
Verified
Q455: Which one of the following can help
Q456: Which describes an interface of incident management
Q457: Which term is used to describe the
Q458: Which stage of the service lifecycle includes
Q459: Which one of the following includes four
Q461: Which of the following identify the purpose
Q462: Which of the following is service transition
Q463: Which of the following provides the PRIMARY
Q464: Which of the following are goals of
Q465: What term describes actions taken to recover