Multiple Choice
Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?
A) Continual service improvement
B) Service operation
C) Service strategy
D) Service design
Correct Answer:

Verified
Correct Answer:
Verified
Q315: Which of the following would commonly be
Q316: Which process is responsible for dealing with
Q317: Which list includes information that would be
Q318: What term describes assurance that a product
Q319: Which one of the following does service
Q321: Which is the CORRECT description of an
Q322: Implementation of ITIL Service Management requires preparing
Q323: What type of services are NOT directly
Q324: To add value to the business, what
Q325: Implementation of IT1L service management requires the