Multiple Choice
Which of the following is NOT an objective of the Operations Management function?
A) Swift application of skills to diagnose any IT Operations failures that occur
B) Regular scrutiny and improvements to achieve improved service at reduced costs
C) First line Incident investigation and diagnosis logged by users
D) Maintenance of status quo to achieve stability of day to day processes and activities
Correct Answer:

Verified
Correct Answer:
Verified
Q244: What three elements make up the Service
Q245: Which of the following are included within
Q246: Which one of the following is the
Q247: What type of record should you raise
Q248: Which of the following could BEST be
Q250: What does the continual service improvement (CSI)
Q251: Which ITIL process is used to restore
Q252: Which of the following BEST describes partners'
Q253: Which of the following areas would technology
Q254: Which of the following is the BEST