Multiple Choice
What are the categories of event described in the ITIL service operation book?
A) Informational, scheduled, normal
B) Scheduled, unscheduled, emergency
C) Informational, warning, exception
D) Warning, reactive, proactive
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q214: Which is NOT a service desk type
Q215: A Service Level Agreement is?<br>A) The part
Q216: Which of the following are the MAIN
Q217: ITSM concepts are often described in the
Q218: Which of the following would be carried
Q220: Which stage of the service lifecycle has
Q221: Which of the following is NOT a
Q222: Effective release and deployment management enables the
Q223: Effective Service Transition can significantly improve a
Q224: In which core ITIL publication can you