Multiple Choice
What is the CORRECT definition of service management?
A) A set of specialized assets for transitioning services into the live operational environment
B) A set of specialized organizational capabilities for delivering value to customers in the form of services
C) A group of events that meet the demand from customers for services that they receive
D) A group of people that manages services to fulfill the needs of users and customers
Correct Answer:

Verified
Correct Answer:
Verified
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