Multiple Choice
Can service operation improve efficiency in the business operation by automating common routines?
A) No, automating common routines improves effectiveness but not efficiency
B) Yes, through automating common routines and introducing the service knowledge management System (SKMS)
C) Yes, through automating common routines, more productive work can be carried out
D) No, automating common routines only results in preventing common problems
Correct Answer:
Verified
Correct Answer:
Verified
Q370: Which one of the following would NOT
Q371: What is used to control a process?<br>A)
Q372: Which of the following questions does Service
Q373: What would be the next step in
Q374: What BEST describes the value of continual
Q376: What is defined as the ability of
Q377: What should be documented as part of
Q378: Where would you expect incident resolution targets
Q379: Which one of the following answers shows
Q380: Remediation planning is BEST described in which