Multiple Choice
Which statements about best practice is MOST correct?
A) Customers are a source of best practice and will advise service providers how it should be implemented
B) Internal experience is the only source of best practice because it is developed within the service provider
C) ITIL is a source of best practice and is validated across a wide set of environments and situations
D) Suppliers are a source of best practice and they will improve the services delivered by a service Provider
Correct Answer:
Verified
Correct Answer:
Verified
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