Multiple Choice
What is the BEST description of the CSI register?
A) It is a record of all authorized changes and their planned implementation dates
B) It is a record of proposed improvement opportunities and the benefits that will be achieved
C) It is a record of new services to be approved by a customer, including proposed implementation dates
D) It is a record of completed improvements and the relevant customer satisfaction metric
Correct Answer:
Verified
Correct Answer:
Verified
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