Multiple Choice
What is defined as any component that needs to be managed in order to deliver an IT service?
A) A service request
B) A configuration item (CI)
C) An incident
D) An IT asset
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q68: Which are elements of the service value
Q69: Identify the missing word in the following
Q70: What are 'engage', 'plan' and 'improve' examples
Q71: Which is an external input to the
Q72: Which guiding principle helps to ensure that
Q74: Which guiding principle considers customer and user
Q75: Which statement about outcomes is CORRECT?<br>A) An
Q76: Which statement about emergency changes is CORRECT?<br>A)
Q77: Identify the missing word in the following
Q78: Which is part of the definition of