You Should Perform Which Three Options When Troubleshooting a Cisco

Multiple Choice

You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)

A) Check the Cisco Unified CCX Serviceability Control Center.
B) Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool.
C) Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
D) Check to see if the customer has installed any third-party applications.
E) Talk to the customer about the deployment and usage pattern.