Multiple Choice
Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?
A) The My Statistics tab hosts the gadget.
B) The Home tab hosts the gadget.
C) The Manage Customer tab hosts the gadget.
D) The gadget to initiate or accept a call is common and is not tied to a specific tab.
Correct Answer:
Verified
Correct Answer:
Verified
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