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Which Action Enables a Contact Center Supervisor to Access and Monitor

Question 8

Multiple Choice

Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?


A) Take no action, because a supervisor cannot monitor more than one team.
B) Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams.
C) Assign the supervisor as primary supervisor for all the relevant teams.
D) Add the supervisor as a member of all the relevant teams.

Correct Answer:

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