Which Three Operations Can Be Performed Within the Cisco Finesse

Multiple Choice

Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA) ? (Choose three.)

A) A supervisor can use Finesse IPPA to act as an agent and accept calls.
B) An agent can sign in to Finesse IPPA and initiate call recording.
C) A supervisor can sign in to Finesse IPPA and initiate call recording.
D) An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.
E) Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license.