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A Customer Has a Remote Site with 100 Agents, and the Remote

Question 30

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A customer has a remote site with 100 agents, and the remote site only has SRST for E.911. 50% of the supervisors are located at HQ where the data center is. The agents to supervisor ratio is 10%. The customer requires that supervisors from any remote site can record and silent monitor active calls. With BW design consideration, how many minimum RTP streams are needed between the data center and agent remote sites?


A) 300 RTP streams
B) 150 RTP streams
C) 110 RTP streams
D) 120 RTP streams

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