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Which Three Items Does the Cisco Finesse Administrative Application Allow

Question 8

Multiple Choice

Which three items does the Cisco Finesse administrative application allow administrators to configure? (Choose three.)


A) upload third-party gadgets
B) wrap-up reasons and phonebooks
C) call variable and ECC variable layout
D) ready and login reason codes
E) workflows and workflow actions
F) connections to third-party gadget server and the Administration & Data server database

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