Multiple Choice
Which two statements about Precision Queues are true? (Choose two.)
A) A Wait Time may be configured in any step except for the last step.
B) At least on step must be configured for a Precision Queue.
C) Either Skill Groups or Precision Queues must be utilized within an instance - not both.
D) Precision Queues can be configured for usage in agent-based inbound campaigns.
E) A Consider If statement may be configured in any step.
Correct Answer:

Verified
Correct Answer:
Verified
Q21: With Cisco Finesse, which two options list
Q22: When performing an update to Cisco UCCE
Q23: Which Cisco UCCE Admin tool provides a
Q24: Which three rules apply when configuring agent
Q25: Which Cisco Finesse CLI command provides the
Q27: The current operating status for multiple devices
Q28: Which statements about administrative scripts in the
Q29: Cisco UCCE is deployed with Cisco Finesse
Q30: Which tool can be used to monitor
Q31: Which tool is used to expand the