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You Are an Account Manager and the Customer Asks You

Question 215

Multiple Choice

You are an account manager and the customer asks you to summarize the business value a product they are about to purchase delivers. Which process best describes how to do that?


A) Gather list of products benefits and needed business capabilities. Align the product benefits to the business capabilities and align the product benefits to customer outcomes.
B) Gather customer business priorities and list of product benefits. Align the product benefits to customer outcomes.
C) Gather customer business priorities and needed business capabilities. Align the business capabilities to solutions and align the solutions to customer outcomes.
D) Gather customer business priorities and list of products benefits. Align the product benefits to business priorities and align the product benefits to customer outcomes.

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