Multiple Choice
You encountered a major service outage that affected all users of the service for multiple hours. After several hours of incident management, the service returned to normal, and user access was restored. You need to provide an incident summary to relevant stakeholders following the Site Reliability Engineering recommended practices. What should you do first?
A) Call individual stakeholders to explain what happened.
B) Develop a post-mortem to be distributed to stakeholders.
C) Send the Incident State Document to all the stakeholders.
D) Require the engineer responsible to write an apology email to all stakeholders.
Correct Answer:
Verified
Correct Answer:
Verified
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Q2: Your company experiences bugs, outages, and slowness
Q3: You have a set of applications running
Q4: Your organization recently adopted a container-based workflow
Q5: You need to reduce the cost of
Q7: You need to deploy a new service
Q8: You support an e-commerce application that runs
Q9: You use Spinnaker to deploy your application
Q10: You are managing the production deployment to
Q11: Your company follows Site Reliability Engineering practices.