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    Certification
  3. Study Set
    Information Technology Infrastructure Library (ITIL)
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    Exam 2: ITIL Foundation
  5. Question
    Which One of the Following Generates Demand for Services
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Which One of the Following Generates Demand for Services

Question 381

Question 381

Multiple Choice

Which one of the following generates demand for services?


A) Infrastructure trends
B) Patterns of business activity (PBA)
C) Cost of providing support
D) Service level agreements (SLA)

Correct Answer:

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