Multiple Choice
A Service design package (SDP) would normally be produced for which of the following? 1. A new IT service
2) A major change to an IT service
3) An emergency change to an IT service
4) An IT service retirement
A) 2, 3 and 4 only
B) 1, 2 and 4 only
C) None of the above
D) All of the above
Correct Answer:

Verified
Correct Answer:
Verified
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