A User States the Department Laser Printer Continues to Display

Multiple Choice

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared. Which of the following should a technician do to troubleshoot this problem?

A) Check the paper path for blocked sensors.
B) Replace the duplex assembly.
C) Run the printer's internal diagnostics.
D) Verify the pickup rollers are in working order.