A User in a Multitenant Office Building Is Having Issues

Multiple Choice

A user in a multitenant office building is having issues connecting to company printers and shares but is able to connect to the Internet via WiFi. Which of the following should a technician do FIRST when troubleshooting this issue?

A) Check which SSID is in use.
B) Test the connections with an Ethernet cable.
C) Install all OS updates.
D) Update the wireless NIC drivers.