A Technician Has Identified Malware on a User's System

Multiple Choice

A technician has identified malware on a user's system. Which of the following should the technician do NEXT according to malware removal best practices?

A) Enable System Restore and create a restore point so no data is lost
B) Educate the user about how to avoid malware in the future
C) Update the antivirus software and run a full system scan
D) Move the infected system to a lab with no network connectivity