Multiple Choice
A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?
A) Disconnect the PC from the network
B) Perform an antivirus scan
C) Run a backup and restore
D) Educate the end user
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q379: An end user is browsing the Internet
Q380: An employee is unable to view in-office
Q381: A user notices recent print jobs are
Q382: A Windows user is attempting to install
Q383: A SOHO user is working on a
Q385: A SOHO technician recently moved some data
Q386: A technician is alerted to a virus
Q387: A technician is installing Windows 7 64-bit
Q388: A technician is working at a help
Q389: A user is unable to open a