A User's Computer Was Infected with Malware, and a Technician

Multiple Choice

A user's computer was infected with malware, and a technician successfully removed the infection. However, the user reports certain web-based services are still inaccessible. Which of the following should the technician perform FIRST to resolve the issue?

A) Turn off System Restore.
B) Update the malware signatures.
C) Reset the Internet Explorer settings.
D) Check the hosts file.