A Company Wants to Extend Its Help Desk Availability Beyond

Multiple Choice

A company wants to extend its help desk availability beyond business hours. The Chief Information Officer (CIO) decides to augment the help desk with a third-party service that will answer calls and provide Tier 1 problem resolution, such as password resets and remote assistance. The security administrator implements the following firewall change: The administrator provides the appropriate path and credentials to the third-party company. Which of the following technologies is MOST likely being used to provide access to the third company?

A) LDAP
B) WAYF
C) OpenID
D) RADIUS
E) SAML