A Server Technician Is Examining Reports of System Instability on an Email

Multiple Choice

A server technician is examining reports of system instability on an email server. The technician reviews the notes from a junior administrator and finds the following information: To determine the cause of the issue, which of the following actions should be taken FIRST?

A) Review the system logs for errors.
B) Swap the memory with a known-good pair.
C) Restore the OS from a verified backup.
D) Update the system with the latest chipset drivers.