Anderson Financial Is Embarking on a System-Wide Review of Their

Multiple Choice

Anderson Financial is embarking on a system-wide review of their sales and service process.In order to serve customers most efficiently and create profits for the company,Anderson could use a combination of all of the following EXCEPT:

A) inside salespeople and field reps
B) outsourced and company salespeople
C) account managers
D) multiple channels using diverse technologies
E) competing metrics