Multiple Choice
Which of the following describes an approach that is used to deal with unprofitable customers?
A) Retailers charging a restocking fee for returned merchandise
B) Retailers offering frequent buyer cards
C) Supermarkets giving away free samples of a new product
D) Retailers having special events outside of regular store hours
E) Retailers allowing certain merchandise to be viewed only by qualified customers
Correct Answer:

Verified
Correct Answer:
Verified
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