Beam Satellite Network Has Decided to Offer a One-Hour Appointment

Multiple Choice

Beam Satellite Network has decided to offer a one-hour appointment window for customers needing installation or repair of its service, which will require the company to have several technicians on call. Beam hopes this practice will give it an advantage over the competition, none of which have adopted such a practice. Beam Satellite Network is introducing a(n) ________ change.

A) reactive
B) innovative
C) radically innovative
D) adaptive
E) active