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To Focus on Improving Company Customer Service This Year, the CEO

Question 90

Multiple Choice

To focus on improving company customer service this year, the CEO of a home goods manufacturing company outlined a list of stakeholders to concentrate on: distributors, local communities, and special-interest groups. These three groups are


A) external stakeholders.
B) general stakeholders.
C) internal stakeholders.
D) preferred stockholders.
E) interest groups.

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