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The Publix Chain of Supermarkets Has Stated, "We Will Not

Question 23

Multiple Choice

The Publix chain of supermarkets has stated, "We will not knowingly disappoint you. If for any reason your purchase does not give you satisfaction, the full purchase price will be cheerfully refunded immediately upon request." This proclamation is Publix's


A) vision statement.
B) values statement.
C) mission statement.
D) corporate slogan.
E) company tagline.

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