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    A Guide to Service Desk Concepts
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    Exam 1: Introduction to Service Desk Concepts
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    When Was the Definition of Technical Support Expanded to Include
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When Was the Definition of Technical Support Expanded to Include

Question 17

Question 17

Multiple Choice

When was the definition of technical support expanded to include customer support?


A) 1970s
B) 1980s
C) 1990s
D) 2000s

Correct Answer:

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