Multiple Choice
The service desk is typically considered ____ support.
A) level 0
B) level 1
C) level 2
D) level 3
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q36: A(n) _ is based on the use
Q37: Completion<br>-ITIL defines a(n) _ as the cause
Q38: Above all, service desk employees must understand
Q39: Which is true of early technical support
Q40: Completion<br>-A(n) _ is a single point of
Q42: In the 1990s, which was true about
Q43: Completion<br>-The term _ describes a company that
Q44: A service desk that anticipates and prevents
Q45: In the 1980s, why did outsourcing have
Q46: In the 1990s, what led to an