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  3. Study Set
    A Guide to Service Desk Concepts
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    Exam 5: The Technology Component: Service Desk Tools and Technologies
  5. Question
    A Remote Control System Is a Technology That Enables an Analyst
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A Remote Control System Is a Technology That Enables an Analyst

Question 22

Question 22

True/False

A remote control system is a technology that enables an analyst to view and take control of a connected device to troubleshoot incidents, transfer files, provide informal training, or collaborate on documents.

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