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    A Guide to Service Desk Concepts
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    Exam 7: The Service Desk Setting
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    Service Desks That Enable Analysts to Interact More Freely with Level
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Service Desks That Enable Analysts to Interact More Freely with Level

Question 6

Question 6

Multiple Choice

Service desks that enable analysts to interact more freely with level two and level three support groups are said to be ____.


A) state of the art
B) following best practices
C) accessible
D) organized

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